-
This contract period shall commence from-------, 2011 to -------, 2012.
-
Any minor repair/adjustment shall be made at site by the service team; any major repairs/replacement of parts shall be done at extra cost.
-
Any malfunctioning of parts/equipments shall be reported to you by the team In charge followed by the written confirmation from the office.
-
Any repairs/replacement of the parts, charging of gas and oil carried out by us after your approval and confirmation in written with the extra cost of material parts and transportation etc.
-
In case, service of any month in no carried out due to unavoidable circumstances than service in lieu shall be carried out.
-
On monthly service basis our service team will visit the site every month for service and inspection and on 60 days basis the visit will every 60 days.
-
Any emergency call shall be charged FREE if calls made are below 5 in a specific location for the given month or they will be charged at Rs 200 per call.
-
The contract signed in, is not alterable by either party without the confirmation of the both in written.
-
When in our service department opinion, special repair work is required in our workshop because normal filed repair and parts cannot keep the machine/s in satisfactory operating condition. Our service engineer will submit a cost estimate the total cost of the work (including all replaced parts and labor) will be in addition to the service contract charges.
-
We shall not be responsible for failure to render service due to strikes, riots, fire, and cause beyond our control.
-
Special van facility is available by Arctic Ice to carry the a/c unit.
-
Monthly service will be conducted on first of each month if strike, public holiday or any other even held on the given day will cause us to perform the service on the following day. Sunday is a holiday.
Thanking you.
Yours truly,
From Air Conditioning & Refrigeration Maintenance Division Arctic Ice